We aim to give you a smooth shopping experience. If you are not satisfied, please review our return and refund terms:

Returns

  • Products can be returned within 7 days of delivery if they are defective, damaged, or incorrect.

  • Returned items must be unused, unwashed, and in original packaging with all tags intact.

Non-Returnable Items

  • Sale/discounted items, customized clothing, and accessories are not eligible for return/refund.

Refunds

  • Refunds will be processed to your original payment method within 7-10 business days after approval.

  • Shipping charges are non-refundable.

Exchanges

  • Size exchange is possible if the required size is in stock. Otherwise, store credit will be issued.

Process
To request a return/refund, email support@unlockfashion.com with your order ID, product details, and reason for return.