We aim to give you a smooth shopping experience. If you are not satisfied, please review our return and refund terms:
Returns
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Products can be returned within 7 days of delivery if they are defective, damaged, or incorrect.
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Returned items must be unused, unwashed, and in original packaging with all tags intact.
Non-Returnable Items
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Sale/discounted items, customized clothing, and accessories are not eligible for return/refund.
Refunds
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Refunds will be processed to your original payment method within 7-10 business days after approval.
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Shipping charges are non-refundable.
Exchanges
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Size exchange is possible if the required size is in stock. Otherwise, store credit will be issued.
Process
To request a return/refund, email support@unlockfashion.com with your order ID, product details, and reason for return.
